Shipping Policy

The Shipping Fee

Shipping costs depend on your order total and the destination country. You can view the exact shipping fee after entering your address on the checkout page.


Sales tax is included in the displayed prices.
Note: Some countries may impose import duties, which you may be responsible for. Please check with your local customs office for details.


US Orders

Carrier: We typically use major air carriers including DHL (www.dhl.com), UPS (www.ups.com), FedEx (www.fedex.com), and JS EXPRESS (www.js-exp.com).

Processing Time:

  • Normally 5-8 Business Days
  • This is the time it takes to prepare your order, including customization and quality checks.
Shipping Timeline:
  • EXPEDITED SHIPPING: 3-7 business days
  • STANDARD SHIPPING: 10-15 business days

Delivery Time = Processing time +Shipping time.

*Additional shipping time may apply to Alaska, Hawaii, and other U.S. territories.
*We do not ship to P.O. Boxes or freight forwarding companies. Please use a residential or business address at checkout.
*During peak holidays, shipping may be delayed. We recommend placing orders early to ensure on-time delivery. For urgent orders, contact our team to check if your desired delivery date is feasible.
ORDER SUBTOTAL Standard Shipping Fee
10-15 Business Days
Expedited Shipping Fee
3-7 Business Days
$0 - $79.99 $7.99  $47.99 
$80 - $199.99 $13.99  $53.99 
$200 - $349.99 $25.99  $60.99 
$350 - $499.99 $35.99  $70.99 
$500 - $699.99 $49.99  $94.99 
$700 - $799.99 $59.99  $124.99 
>$800 $69.99  $124.99 

International Orders

Carrier: We typically use major air carriers including DHL (www.dhl.com), UPS (www.ups.com), FedEx (www.fedex.com), and JS EXPRESS (www.js-exp.com).


Shipping Timeline: Varies by destination, with STANDARD SHIPPING taking up to 15 business days.


*During peak holidays, shipping may be delayed. We recommend placing orders early to ensure on-time delivery. For urgent orders, contact our team to check if your desired delivery date is feasible.

Region: France, Germany, Ireland, Italy, Spain, United Kingdom, Australia, Austria, Belgium, Canada, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Luxembourg, Mexico, Netherlands, New Zealand, Poland, Portugal, Slovakia, Sweden, Switzerland

ORDER SUBTOTAL Standard Shipping Fee
(10-15 Business Days)
$0 - $79.99 $24.99 
$80 - $199.99 $34.99 
$200 - $349.99 $45.99 
$350 - $499.99 $55.99 
$500- $699.99 $75.99 
$700- $799.99 $89.99 
>$800 $99.99 

 

Region: China, Hong Kong SAR, Israel, Japan, Malaysia, Norway, Singapore, South Korea, United Arab Emirates, Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Afghanistan, Åland Islands, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Cambodia, Caribbean Netherlands, Cayman Islands, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Georgia, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Haiti, Vatican City, Honduras, Iceland, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Macao SAR, Maldives, Malta, Martinique, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Myanmar (Burma), Nauru, Nepal, New Caledonia, Nicaragua, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Romania, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, Saudi Arabia, Serbia, Sint Maarten, Slovenia, Solomon Islands, South Georgia & South Sandwich Islands, Sri Lanka, St. Vincent & Grenadines, Suriname, Svalbard & Jan Mayen, Taiwan, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Ukraine, United States (Puerto Rico), U.S. Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, British Virgin Islands, Wallis & Futuna, Yemen

ORDER SUBTOTAL Standard Shipping
(10-15 Business Days)
$0 - $79.99 $39.99 
$80 - $199.99 $59.99 
$200 - $399.99 $79.99 
>$400 $99.99 


 

Popular Questions

Shipping to Multiple Locations

Currently, we can only ship to one address per order. We recommend two options:
  1. Place a single order, then split and reship items yourself after delivery.
  2. Place multiple orders, updating the shipping address for each.

How to Track My Order

Tracking information is sent via email once your order ships or production is complete. If you don’t receive this email, contact our support team with your order ID—we’re happy to assist!


*Note: Tracking updates may take up to 24 hours after shipping. For the latest delivery details, contact the carrier directly.

Lost or Delayed Packages

If you have concerns, first contact the carrier—some mark packages as “delivered” shortly before arrival.
  1. Contact the carrier within 2 hours of receiving a delivery notice if you believe your package is lost or missing.
  2. Check your surroundings (neighbors, building manager, leasing office) to avoid misdelivery.
If you still can’t find your package, notify our support team at suitszenservice@outlook.com as soon as possible, and no later than 7 days after the stated delivery date.


How to Change Shipping Address After Ordering

Contact our customer service within 24 hours of placing your order with your order number and requested changes. Note: We cannot modify the address once the order has shipped.

What is the Shipping Fee?

Shipping costs are calculated automatically before checkout, based on product weight, shipping speed, and distance.

Where Do You Ship?

We ship all men’s suits worldwide. Note: We do not ship to P.O. Boxes or freight forwarding companies—please use a residential or business address at checkout.


For further questions, email us at suitszenservice@outlook.com.